Help Center

Help Center

Frequently Asked Questions

Are you gluten free and vegan?

Are your products certified organic?

Are your products kosher?

Are your formulas sweetened?

What is your vegetable glycerin derived from?

What is the alcohol made out of?

Are your products safe to take during pregnancy/breastfeeding?

Are your products safe if I am currently taking prescription medication?

I was looking to get in touch with Adriana to see if she can do an herbal consultation. How do I get in contact with her?

How long does it take for the medicine to take effect?

SUBSCRIPTIONS: Can I cancel a recurring subscription order?

RETURNS: What is your return policy? (for US domestic orders)

RETURNS: What is your return policy for international orders?

Why can't I find the place to enter a discount code?

SHIPPING: How long does it take to ship?

SHIPPING: Do you offer free shipping?

SHIPPING: The courier attempted to deliver my package but still has it. What can I do?

SHIPPING: My order still hasn't arrived yet. Is there anything you can do to speed up the process?

INTERNATIONAL SHIPPING: I have an international order and my package is delayed, Is there something you can do?

INTERNATIONAL SHIPPING: Do you ship internationally? And what kind of shipping do you use?

INTERNATIONAL SHIPPING: Do you offer free shipping on international orders?

INTERNATIONAL SHIPPING: Do the products get taxed when they ship internationally?